Refund policy
✅7-day return and replacement policy
We offer a 7-day return or replacement from the date of delivery.
Eligibility for return / replacement:
• Product must be unused and in original condition
• Original packaging should be intact
• Issue must be reported within 48 hours of delivery
• Photo or video proof is mandatory
Non-returnable cases:
• Damage caused due to misuse or mishandling
• Normal wear & tear
• Change of mind after use
• COD orders returned due to refusal or non-availability
Refunds (if approved) will be processed within 5–7 working days after product inspection.
For any return or replacement request, please contact us at
📧 urbanbasket04@gmail.con